Rescheduling Policy
At Skyskill Technologies, we understand that professional commitments and unforeseen circumstances may require adjustments to scheduled training. This Rescheduling Policy outlines the options available for modifying your course registration while ensuring the efficient planning and delivery of our learning programs.
By purchasing or enrolling in any training program through https://skyskilltechnologies.com, you acknowledge and agree to this Rescheduling Policy together with our Privacy Policy, Terms of Use, Cookie Policy, and Refund Policy.
Training Schedule Changes by Skyskill
Skyskill Technologies reserves the right to modify, postpone, or reschedule any training program due to operational requirements, instructor availability, minimum participant enrolment, force majeure events, or other circumstances beyond our reasonable control.
Where a training session is rescheduled by Skyskill, registered participants may choose one of the following options:
- Transfer their enrolment to the next available batch at no additional training fee.
- Select another scheduled batch for the same course, subject to seat availability.
- Nominate an alternate participant to attend the rescheduled session.
- Request a refund where the revised schedule is not suitable, in accordance with our Refund Policy.
Participant-Initiated Rescheduling
Participants who are unable to attend their scheduled training may request a one-time transfer to a future batch, subject to availability and the conditions outlined below.
| Request Received Before Training | Administrative Fee |
|---|---|
| 5 or more calendar days | 10% of the applicable course fee |
| 4–5 calendar days | 40% of the applicable course fee |
| 2–3 calendar days | 60% of the applicable course fee |
| Less than 2 calendar days | Rescheduling not permitted |
Rescheduling Conditions
The following conditions apply to participant-initiated requests:
- Requests must be submitted before the scheduled training date.
- The revised training must normally be completed within Three months of the original session.
- A registration may be rescheduled a maximum of three times.
- Additional rescheduling requests beyond this limit may require a new course registration.
- All transfers remain subject to seat availability and published training schedules.
Substitute Participants
Where attendance is not possible, a registered participant may nominate another individual from the same organization or an approved substitute to attend the course.
Substitution requests should be submitted sufficiently in advance to allow administrative processing before the commencement of the training.
How to Request Rescheduling
To request a course reschedule, participants should contact Skyskill Technologies using the communication channels provided on https://skyskilltechnologies.com.
Requests should include sufficient information to enable verification of the enrolment, including:
- Registered participant name
- Course title
- Original training date
- Order or registration reference
- Preferred alternative schedule
Incomplete requests or requests received after the applicable timelines may not be eligible for rescheduling.
Policy Updates
Skyskill Technologies may amend this Rescheduling Policy from time to time to reflect operational, regulatory, or business requirements. The latest version will always be available on https://skyskilltechnologies.com, and continued use of our Services constitutes acceptance of the revised policy.