Refund Policy

Skyskill Technologies reserves the right to postpone, reschedule, relocate, or cancel a training program where necessary due to operational requirements, trainer availability, minimum enrolment, force majeure events, or other circumstances beyond our reasonable control.

Where this occurs, participants may choose to:

• Transfer their registration to the next available batch.
• Attend an equivalent program at no additional tuition fee.
• Request a refund in accordance with this Refund Policy.

Participants who choose to cancel their registration may be eligible for a partial refund based on the notice provided before the scheduled commencement of the training.

Administrative charges, payment processing fees, taxes, or applicable statutory deductions may be applied where appropriate.

For self-paced learning, digital products, downloadable resources, recorded sessions, third-party certification products, or online programs where learning materials or platform access have already been provided, refund eligibility may be limited or unavailable.

No refund will normally be granted once:

• Course materials or digital resources have been released.
• Platform access has been activated.
• The participant has attended or substantially commenced the training.
• The purchase relates to promotional, discounted, bundled, or special pricing offers, unless otherwise required by law.

Refund requests should be submitted through the official customer support channels together with sufficient information to verify the purchase, including:

• Registered participant details
• Course name
• Order or registration reference
• Transaction details
• Reason for the request

Approved refunds will normally be processed through the original payment method within the applicable processing timelines of financial institutions and payment providers.

Unless otherwise required by applicable law:

• Completed training programs are non-refundable.
• Certification examination results do not constitute grounds for a refund.
• Refunds are not available for participant no-shows or abandoned registrations.
• Promotional, discounted, scholarship, corporate, group, or special pricing registrations may have separate refund conditions.
• Currency conversion charges, payment gateway fees, banking charges, and similar transaction costs may be deducted where applicable.

Skyskill Technologies is committed to delivering consistent, high-quality learning experiences. Participants who experience concerns regarding course delivery are encouraged to notify us promptly during the training program, allowing reasonable opportunity for review and resolution.

Where appropriate, corrective actions may include additional learning support, trainer replacement, session rescheduling, or other reasonable remedies. Refunds will be considered only where deemed appropriate under this Policy.

Training may be delivered through classroom, virtual instructor-led, hybrid, or corporate formats depending on operational requirements and instructor availability.

Instructor allocation, learning platforms, delivery methods, and session recordings are managed in accordance with business, quality, operational, and privacy requirements. These operational decisions do not, by themselves, constitute grounds for cancellation or refund.

Skyskill Technologies may revise this Refund Policy periodically to reflect changes in business operations, regulatory requirements, or service delivery practices. The latest version will be made available through our official channels, and continued use of our Services constitutes acceptance of the updated policy.